Frequently Asked Questions

Q?

Rock Township Ambulance came to my assistance and now I need to pay my bill. Can I mail it or bring it to one of the houses?

A.

You will need to contact the billing company that is listed below. The billing information is listed on your billing statement from EMS Management and Consultants (EMS/MC).

EMS Management and Consultants (EMS/MC) is now the 3rd party billing company to provide billing services to our patients.  Their Customer Service phone number is 1-800-814-5339 and their website is www.emsbilling.com

Q?

What is the STARS Program? How Do I Know If I Need to Enroll?

A.

Rock Township Ambulance District implemented the S.T.A.R.S (Special needs Tracking, and Awareness Response System) program that will enable us to be more prepared to care for children with complicated or special needs ages 0-21 years old should an emergency arise.  Please contact Nikki Bain, Paramedic and RTAD STARS Coordinator at 636-296-5066 extension 1136 for more information.

Q?

I Would Like to Work for Rock Township. How Do I Apply for a Position?

A.

Rock Township Ambulance District does not accept applications in person or by mail. When a position becomes available, the job description and an online employment application form will be posted on this website under the Employment link. You'll need to check the website periodically to see if we're hiring. Historically, Rock Township has accepted online applications twice a year, but that is no guarantee that our staffing needs will be the same this or in future years.

Q?

My Question Wasn’t Answered Here. Who Do I Call or How Can I Contact Someone?

A.

IF YOU ARE HAVING A MEDICAL EMERGENCY, DO NOT CALL OUR BUSINESS NUMBER. CALL 911.

For questions or issues that haven't been answered on the website, you can contact us by phone at our business office. You can also use the online contact form to send us a message and someone will be in contact with you.