Rock Township Ambulance District attempts to collect health insurance and patient information for billing purposes at the time of service. When RTAD responds, if you can, provide the responding crew your health insurance information.
RTAD uses a third-party agency for billing of EMS services: EMS|MC (EMS Management & Consultants). EMS|MC will make attempts to submit all claims for medical services provided by RTAD to the patient's insurance, if available.
HOW TO PAY YOUR BILL
If your insurance provider requires you to pay a copayment, or if you are uninsured, you can submit a payment online through billing agency's website listed below.
Online payments can only be made for services provided on or after 7/01/2020 on the EMS|MC website by clicking this link: https://emsmc.com/patient-portal/
If you prefer to speak with someone directly by telephone, please use one of the contact numbers below:
- EMS Service Date: July 1, 2020 and after - please call EMS|MC at 1-800-814-5339
- EMS Service Date: BEFORE July 1, 2020, please call RTAD Patient Accounts at 636-296-5066, option 9.
If you need to mail correspondence or payment to our third-party billing agency, EMS|MC, please mail to:
P.O. Box 863
Lewisville, NC 27023